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A Remedy for a troublesome ticketA Remedy for a troublesome ticket
A Remedy for a troublesome ticket

A technician from the 4th Communications Squadron Client Support Center works to re-image a laptop computer for use on the Non-secure Internet Protocol Router Network (NIPRnet) on Seymour Johnson Air Force Base, N.C., Sept. 27, 2011. Most issues dealing with NIPRnet and the computers which allow users access to the network are fixed by the CSC, the other problems, like internet and email outages are handled by the Network Control Center. (U.S. Air Force photo by Senior Airman Rae Perry)
A Remedy for a ...


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Posted: 9/28/2011

A Remedy for a troublesome ticketA Remedy for a troublesome ticket
A Remedy for a troublesome ticket

Staff Sgt. Sherry Santiago-Class works to correct a customer?s computer issue at the 4th Communications Squadron Consolidated Support Center (CSC) Seymour Johnson Air Force Base, N.C., Sept. 27, 2011. Many of the tickets submitted from the 4th Communications Squadron Communication Focal Point end up in the CSC where technicians work to fix them. In a week, the 10 technicians at the CSC complete approximately 150 trouble tickets. Santiago-Class is a native of Brooklyn, N.Y. (U.S. Air Force photo by Senior Airman Rae Perry)
A Remedy for a ...


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Posted: 9/28/2011

A Remedy for a troublesome ticketA Remedy for a troublesome ticket
A Remedy for a troublesome ticket

Senior Airman Ross O?Donnell, 4th Communications Squadron Communications Focal Point (CFP) technician, assists a customer in submitting a trouble ticket into the Remedy ticket system for a computer problem on Seymour Johnson Air Force Base, N.C., Sept. 27, 2011. Many bases have 10 to 12 Airmen answering calls and submitting trouble tickets but the CFP on SJAFB only has four. O?Donnell is a native of Fishers, Ind. (U.S. Air Force photo by Senior Airman Rae Perry)
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Posted: 9/28/2011

A Remedy for a troublesome ticketA Remedy for a troublesome ticket
A Remedy for a troublesome ticket

An Airman from Seymour Johnson Air Force Base, N.C., calls the 4th Communications Squadron Communication Focal Point (CFP) at 722-COMM, Sept. 27, 2011. The CFP answers and directs over 20,000 calls a year to fix various computer issues to include connectivity issues, printer mapping, network imaging and even submitting tickets to have radar systems repaired. The focal point operates with only four airmen from different communication career fields. (U.S. Air Force photo by Senior Airman Rae Perry)
A Remedy for a ...


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Posted: 9/28/2011

Learning is all aroundLearning is all around
Learning is all around

Staff Sgt. Shane Sponsler, 372nd Training Squadron instructor, explains the functions of an integrated drive generator to students during a classroom session at Seymour Johnson Air Force Base, Sept. 23, 2011. An integrated drive generator generates a constant alternating current to an aircraft. The 372nd Training Squadron moved here in June 2010 from Tyndall Air Force Base, Fla. The squadron has a 100 percent pass rate of students. Sponsler is a native of Chariton, Iowa. (U.S. Air Force photo by Senior Airman Whitney Lambert)
Learning is all ...


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Posted: 9/27/2011

Learning is all aroundLearning is all around
Learning is all around

Senior Airman Hugo Garcia, a 372nd Training Squadron instructor at Seymour Johnson Air Force Base, N.C., teaches crew chiefs about the bleed button on an F-15E at Seymour Johnson Air Force Base, Sept. 23, 2011. The bleed button is part of an airframe mounted accessories drive which is an integral part of the starting system on an aircraft. The 372nd is a detachment from Sheppard Air Force Base, Texas and serves as a second training school for crew chiefs. Garcia is a native of Parlier, Calif. (U.S. Air Force photo by Airman 1st Class Mariah Tolbert)
Learning is all ...


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Posted: 9/27/2011

Learning is all aroundLearning is all around
Learning is all around

Senior Airman Hugo Garcia, 372nd Training Squadron instructor, presses the bleed button during a classroom session at Seymour Johnson Air Force Base, Sept. 23, 2011. The bleed button releases pressure in the airframe mounted accessories drive to help start an aircraft. The 372nd Training Squadron teaches future F-15E crew chiefs and provides a refresher course for those that have been away from the flightline for an extended period of time. Garcia is a native of Parlier, Calif. (U.S. Air Force photo by Senior Airman Whitney Lambert)
Learning is all ...


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Posted: 9/27/2011

Learning is all aroundLearning is all around
Learning is all around

Senior Airman Hugo Garcia, 372nd Training Squadron instructor, displays an airframe mounted accessories drive to students during a classroom session at Seymour Johnson Air Force Base, Sept. 23, 2011. The airframe mounted accessories drive is one of the key starting systems for an aircraft. The 372nd training squadron is a detachment from Sheppard Air Force Base, Texas, and is a secondary technical training location for Airmen who will work on F-15s at their first duty station. Garcia is a native of Parlier, Calif. (U.S. Air Force photo by Senior Airman Whitney Lambert)
Learning is all ...


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Posted: 9/27/2011

Learning is all aroundLearning is all around
Learning is all around

Staff Sgt. Shane Sponsler, 372nd Training Squadron instructor, speaks with students during a classroom session at Seymour Johnson Air Force Base, Sept. 23, 2011. The students were taught the importance of servicing parts on a jet. After students have been taught servicing, they practice on a jet to ensure proper understanding. The 372nd training squadron is a detachment from Sheppard Air Force Base, Texas, and is a secondary technical training location for Airmen who will work on F-15s at their first duty station. Sponsler is a native of Chariton, Iowa. (U.S. Air Force photo by Senior Airman Whitney Lambert)
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Posted: 9/27/2011

4 FW celebrates 70th anniversary of Eagles squadrons4 FW celebrates 70th anniversary of Eagles squadrons
4 FW celebrates 70th anniversary of Eagles squadrons

A formation of Supermarine Spitfires entertains an audience during the Duxford Air Show Sept. 3, 2011 in Duxford village in Cambridgeshire, England. Duxford was home of an airfield used by the U.S. Army Air Force during WWII to launch attacks on the axis powers. (U.S. Air Force photo by Senior Airman Marissa Tucker)
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Posted: 9/23/2011

4 FW celebrates 70th anniversary of Eagles squadrons4 FW celebrates 70th anniversary of Eagles squadrons
4 FW celebrates 70th anniversary of Eagles squadrons

The world’s largest formation of Supermarine Spitfire aircraft taxie down the runway during the Duxford Air Show, at a village in Cambridgeshire, England, Sept. 3, 2011. The Supermarine Spitfire was the only allied aircraft in production throughout the duration of the war. Today, a replica of the aircraft stands outside the Spitfire Pub here on Seymour Johnson Air Force Base, N.C., in honor of those who gave their lives during the Battle of Britain. (U.S. Air Force photo by Senior Airman Marissa Tucker)
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Posted: 9/23/2011

4 FW celebrates 70th anniversary of Eagles squadrons4 FW celebrates 70th anniversary of Eagles squadrons
4 FW celebrates 70th anniversary of Eagles squadrons

An Avro Lancaster and a DHC-1 Chipmunk fly in the Battle of Britain dedication formation during the Duxford Air Show at village in Cambridgeshire, England Sept.3. During World War II, Americans joined the Royal Air Force to help the allied powers in a fight against the axis powers, before America officially entered into the war Dec. 7, 1941. One of the many training locations in England, Duxford was later used by the United States Army Air Force to launch B-17 attacks on Germany. (U.S. Air Force photo by Senior Airman Marissa Tucker)
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Posted: 9/23/2011

    

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