CSA: your global connection

Senior Airman Nathaniel Johnson III, 4th Communications Squadron client support administrator, inserts a video card into computer processing unit on Seymour Johnson Air Force Base, N.C., Oct. 1, 2009. Without a video card images cannot be shown on a computer screen. (U.S. Air Force photo/Airman 1st Class Whitney Lambert)

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CSA: your global connection

Senior Airman Sharry Brown, 4th Communications Squadron client support administrator, prepares the Integrated Maintenance Information System program for the 334th Fighter Squadron on Seymour Johnson Air Force Base, N.C., Oct. 1, 2009. The IMIS program allows flightline staff to view technical orders needed for aircraft. (U.S. Air Force photo/Airman 1st Class Whitney Lambert)

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CSA: your global connection

Senior Airman Nathaniel Johnson III, 4th Communications Squadron client support administrator, places local area network cable wires in the proper order to allow computers to connect to the base network on Seymour Johnson Air Force Base, N.C., Oct. 1, 2009. Airman Johnson travels to every office on base solving printer, digital sender, computer, Microsoft program and LAN cable problems. (U.S. Air Force photo/Airman 1st Class Whitney Lambert)

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CSA: your global connection

Published Oct. 8, 2009
By Airman 1st Class Whitney Lambert
4th Fighter Wing Public Affairs

SEYMOUR JOHNSON AIR FORCE BASE, N.C. -- The 4th Communications Squadron mission is: Communication warriors enabling the world's most effective combat power in seamless delivery of air, space and cyberspace power anywhere on the globe. The 4th CS client support administrators maintain approximately 6,000 computers on Seymour Johnson Air Force Base, N.C. They provide network security, computer and printer support, solve hardware and software issues, and maintain computers and user accounts. The CSAs handle approximately 900 computer problems weekly. If an administrator cannot help a customer over the phone, he may go to the workcenter to correct the problem. Team Seymour has 19 CSA Airmen on staff who work nine to 12 hour shifts and are on-call 24 hours every day.