4th Medical Group uses new technology to improve customer service
Senior Airman Donald Templeton, 4th Aircraft Maintenance Squadron load crew member, completes a survey after a medical appointment July 2, 2014, at Seymour Johnson Air Force Base, North Carolina. The 4th Medical Group is testing a new tablet-based customer survey app to provide consumer friendly, real-time feedback with a survey adaptable to fit group needs. (U.S. Air Force photo/Airman 1st Class Aaron J. Jenne)