A Remedy for a troublesome ticket
Staff Sgt. Sherry Santiago-Class works to correct a customer?s computer issue at the 4th Communications Squadron Consolidated Support Center (CSC) Seymour Johnson Air Force Base, N.C., Sept. 27, 2011. Many of the tickets submitted from the 4th Communications Squadron Communication Focal Point end up in the CSC where technicians work to fix them. In a week, the 10 technicians at the CSC complete approximately 150 trouble tickets. Santiago-Class is a native of Brooklyn, N.Y. (U.S. Air Force photo by Senior Airman Rae Perry)
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Senior Airman Rae Perry
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