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  • Follow up, get it right

    "The single biggest problem in communication is the illusion that it has taken place." George Bernard Shaw Airmen and civilian communicators miss the mark everyday because they rely on e-mail as their primary source of communication. "Hey, did you get the e-mail announcing the meeting tomorrow

  • After the storm, a time for healing

    The initial shock wave following the news of the crash is past, the frenetic pace is behind, the memorial service is over, the Herculean effort is ended, but yet life isn't entirely back to normal. Lingering questions and bittersweet memories collide. Contrasting feelings of uncertainty and sadness,

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